We’re here to help you stay informed, empowered, and connected. Whether you need help using our platform, want to provide feedback, or are interested in working with us, we’re just one message away.
General Contact Information
You can reach out to us using any of the methods below. We aim to respond within 24–48 hours during business days.
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Email (General Inquiries): contact@en.ultimic.xyz
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Phone: +1 (415) 851-2790
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Mailing Address:
Ultimic
1912 16th Street
San Francisco, CA 94103
United States
Department Directory
To make sure your query reaches the right team, here’s a quick guide:
Technical Support
For issues related to platform features, bugs, logins, or usage problems.
support@en.ultimic.xyz
+1 (415) 851-2790 ext. 1
Media & Press
For interviews, media kits, and public statements.
press@en.ultimic.xyz
+1 (415) 851-2790 ext. 2
Business Partnerships
For collaborations, partnerships, and sponsorships.
partners@en.ultimic.xyz
+1 (415) 851-2790 ext. 3
Legal & Privacy
To report copyright, privacy, or compliance concerns.
legal@en.ultimic.xyz
Human Resources
For job applications or employment-related questions.
careers@en.ultimic.xyz
Office Hours
We are typically available during the following times:
Monday – Friday: 9:00 AM to 6:00 PM (PST)
Saturday – Sunday: Closed
Note: Emails received outside of business hours will be responded to the next business day.
Feedback & Suggestions
We genuinely value your input. If you’ve got a suggestion for how we can improve the Ultimic experience, let us know through our feedback form:
Submit Feedback: https://en.ultimic.xyz/feedback (placeholder link, you can set this up later)
❓ Frequently Asked Questions
Before contacting us, check out our FAQ section. We cover many common concerns regarding:
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Account management
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Subscription options
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Privacy settings
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Troubleshooting access issues
Visit: https://en.ultimic.xyz/faq (another placeholder, but looks great for future growth!)
Emergency or Critical Support
If you are experiencing a critical issue that impacts accessibility or functionality of Ultimic, please mark your email as URGENT in the subject line. Our emergency team prioritizes such messages immediately.
Confirmation of Contact Data
To ensure transparency, here are our official contact details repeated in one place:
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Phone: +1 (415) 851-2790
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Email: contact@en.ultimic.xyz
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Address: 1912 16th Street, San Francisco, CA 94103, USA